ABOUT US

Who We Are

Vape Royalty started by enthusiasts who genuinely loved vaping back before vaping was even a common word as it is today. As fellow vapors ourselves, we saw a huge need in the vape industry for an online vape store that ships worldwide and that provides bargain prices on premium eliquids and vape products. As a consumer, we saw the struggle and it was frustrating. And as most will agree, buying anything online can be frustrating. Understanding the main concerns we as consumers have with online shopping creates a better website and better online business.

Our Mission

For many of us, you can say vaping has changed our lives for the better. It turned a bad habit into a hobby we love and are passionate about. Back when Vape Royalty was just starting out, we saw that many of the premium brands that were not within the everyday consumer’s budget. Vapors weren’t able to replace the vape pen they outgrew with a more advanced setup or try the new brands and flavors of e-juice because it was too much of an investment. People in our vape community were having to rely on holiday vape sales and ejuice coupon codes in order to afford premium juice. Vapors in various countries were searching to find an online vape retailer who had a wide selection of juice and hardware that were willing to ship to their country, only to find that the retailers that fit that criteria set the shipping at a price that was just simply too high. The idea of offering rock-bottom prices 24/7 on a huge selection of premium vape juice and products that every vapor can afford regardless of where they lived became our mission.

What Makes Us Different

Online shopping is sometimes stressful in itself because you can’t see the products in person. We work hard to accurately describe our products and personally photograph each product on our website.You may notice that we one of the few, if not only vape website that spends a lot of time on writing personalized review-type product descriptions on each of our product pages. We list our product’s availability on each page so you the facts before you buy. You may notice that we one of the few, if not only vape website that spends a lot of time on writing personalized review-type product descriptions on each of our product pages. We want you to know exactly what you’re buying and be happy with the products you’ve purchased from us. We understand the importance of high-quality products, product availability, fast order delivery times, and superior customer service when purchasing online.

While browsing our large selection of vapor products, you’ll quickly realize that we provide the best hardware and ejuice deals online. If this is your first time shopping with us, you’ve probably already noticed our cheap prices. And you may even wonder if we’re running some kind of e-juice blowout sale or vape hardware liquidation sale. While our prices seem almost unbelievably low, our prices are not discounted due to a temporary flash e-juice flash sale or promotion, overstock of inventory, or clearance of old inventory. While our prices seem almost too good to be true, fortunately for our customers, they really are that good.

With our strong buying power, we’re able to offer unbeatable e-juice prices online, offer the newest and latest vape hardware, and overall offer the best everyday wholesale e-juice and hardware prices to our retail customers. We pride ourselves on delivering the latest and hottest premium e-juice, salt nic ejuice, and hardware brands such as Naked 100 eJuice, Jam Monster E-Juice, Candy King E-Liquid, Loaded E-Liquid, Psycho Unicorn eLiquid, Tailored House eliquid, Yami Vapor, SMOK, Vandy Vape, Sigelei, Air Factory E-Liquid, and many more.

Our wide range of products and low prices on premium e-liquid and hardware is a reflection of our commitment in ensuring every vapor around the world is able to purchase premium vape gear at affordable prices. All while offering lightning fast shipping and even free shipping on orders over $100.00 (USA only). We work closely with various shipping carriers to ensure we are able to deliver to just about every country in the world, safely and securely with ease. And regardless if we’re shipping internationally or domestically in the USA, all of our packages are shipped discretely for your privacy and protection.

Honesty is our Policy

One of the worst parts about about online shopping is placing an online order only to realize that the products you ordered are not fulfilled by the company you placed your order with. When shopping with us, you can always be confident that all of the products we offer on our website are in stock in our warehouse. We believe it isn’t fair to consumers when they place an order not knowing that the company they purchased from has no clue when their drop shipper will send out their order which is why we promise to never drop ship anything.

We’re Here To Help

Vape products can be confusing when you’re new to vaping. We’ve all been new at one point and can remember how confusing and frustrating it can be when you don’t know if something is wrong with the product or if you’re doing something wrong. Luckily vaping has come a long way. Products these days are a lot more reliable and manufactures include clear instructions with their products. We want our customers to be familiar and comfortable using the products they purchase from us. If there is a product or setup you’re interested in and would like to know what else you need or simply want to know more about that product, please feel free to contact us.

We Listen

What makes our product selection so unique is we listen to all of our employee’s and customer’s input and try to accommodate everyone. We strive to only carry premium, high-quality products that we personally would use ourselves. Every customer and Vape Royalty team member’s opinion counts when it comes to the products we carry. This ensures we have a great foundation of non-biased perspectives. A lot of product you’ll find on our website came from customer requests so if there is something you would like to see us carry, please feel free to reach out to us and we’ll do our best to make it happen. We want to be your one-stop shop for all your vape gear and appreciate all of our customer’s opinions and product requests. There’s nothing better than meeting a fellow vapor and then hearing they got it from Vape Royalty. Always a good way to put a smile on any of our faces.

Our Team

Our customer service team are friendly and extremely knowledgeable on each product we carry. As enthusiasts themselves, all of our team members use the products we offer on our website giving them a better understanding on how our products work, the product’s tendencies, and how to maintain and care for them.

Shipping

All in stock items are shipped same business day if the order is placed before 1:00pm PST. Tracking information is provided by email, generally around 6pm PST. For more information regarding our shipping policy, please visit our Shipping page.

Hours of Operation

Our Customer Care Team hours of operation are Monday-Friday 9:00AM-5:00PM PST. We do not ship on Federal holidays as shipping carries are closed.

Customer Service

Contact our Customer Care Team by using our Contact page. Our customer care representatives are available Monday-Friday 9:00AM-5:00PM PST. We are closed all Federal Holidays.

Contact

Prior to contacting us, please visit our Terms of Sale page which includes further information regarding ordering, product, shipping, return information, and more. For all other questions, please use our Contact Page.